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Refund policy

We accept returns of unopened products up to 30 days after the date of purchase. Opened or used products, or any items marked as non-refundable/Final sale are not within our return guidelines. We are currently unable to accept returns from US or international locations. 

Please note that your original shipping charges are non-refundable and all return shipping costs must be covered by you. Please include your tracking number for all returns..

We cannot accept any returns from products in the following categories:

  • Items bought with a discount code or through a referral program
  • All PPE (incl. sanitizers, reusable and disposable face masks, mask accessories)
  • Personal Care Tools (incl. Gua Sha, Rollers)
  • Skincare & Bathcare (incl. lotions, oils, creams, shower steamers)
  • All Food & Snacks (incl. pantry items, beverages, candy)
  • Jewellery
  • Clearance Items
  • Items which have been removed from their original packaging, assembled or modified
  • Any items marked as non-returnable on the product page
  • All US and international orders are considered Final Sale
To initiate a return, please contact info@happynaturalproducts.com